Global Content Management

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CTC’s Global Content Management practice is focused on leveraging the best in the class enterprise, open-source, and COTS solutions to meet customers’ content organization, classification, management, and delivery needs on multiple platforms and over 50 languages.  We have successfully implemented several hundred CMS installations for federal, state, and local levels of government,  and we’ve also provided solutions for multiple Fortune 500 and medium-sized businesses.

Count on our full-service solutions in web design, usability, development, deployment, and content/site management services to fit your wallet, too. After all, creating success within your budget directly reflects back on us. But there’s so much to know and so many directions to choose from. How does social media, for example, relate to your business’s bottom line? We’ll show you some of the award-winning social media websites we’ve designed for clients, as well as mobile web application solutions, web video, podcasting, content syndication, and advanced reporting, analytics, and metrics. Their successes can be yours.

CTC’s Global Content Management practice is broken out into distinct function areas:
Design and Usability
Development/Integration
Deployment
Taxonomy and Search
Reporting, Analytics, and Metrics
Customer Support Service


Data
Warehousing

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CTC has extensive past performance in all facets of data warehouse IT projects, helping to create data warehouses for some of the largest government and private sector organizations in the U.S.

  • Development of 300+ Business Intelligence (BI) and operational reports (Oracle, Cognos, Microstrategy)
  • Business/user requirement analysis, assessment, validation, recommendation
  • Information Architecture
  • Technical and project lead
  • Data (PHI) and Oracle database migration and administration
  • Assessment and validation of ETL
  • Data and data source validation and modeling
  • User Acceptance Testing (UAT)
  • Training and helpdesk support
  • Engineering Investigations
  • Data warehousing strategy and development (Oracle)
  • Research and Analysis
  • Data Warehouse implementation
  • Business Intelligence
  • ETL Methodology and implementation
  • Data And Information Architecture (DA/IA)
  • Validation/development of a framework for DA/IA
  • Alignment assessment of Data/Information with corporate goals, strategy and IT
  • Recommendation of a framework for integrating information security policies with data pattern
  • Knowledge Management (KM) Architecture
  • Development of a framework and implementation plan
  • Assessment of current technologies and practices
  • Delivery of Proof of Concept using best practices
  • Information Governance/Data Stewardship (IG&S)
  • Validation & document current state of IG&S
  • Define desired “to be” IG&S goals and objectives
  • Analyze gaps between the current state, “to be” state, and CMMI processes
  • Develop strategy and implementation plan to close the gap and achieve the “to be” state
  • Assessment of Data Warehouse and Enterprise Reporting
  • Data Movement: ETLs, other Existing data movement processes (Future Roadmap)
  • Integration with PBS Portal, including OID-based single sign-on and the overall OAS framework (Future Roadmap)
  • Utilization of Oracle DBMS and OAS features, tools, components and best practices (Future Roadmap)
  • Data Security/Integrity (Existing and Future Roadmap)
  • Reporting mechanisms and their efficiency (Existing and Future Roadmap) Scalability, extendibility, maintainability (Existing and Future Roadmap)
  • Recommendations for Optimizing and Improving DW and Enterprise Reporting Architecture

Multilingual Web Application Development

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As part of our Global Content Management solutions CTC provides multi-lingual web application development services to the US Department of State Embassy websites when delivering our CMS products.   CTC has skilled developers in languages such as English, Arabic, Spanish, French, Russian, Swedish, German, and Chinese we currently support over 54 languages worldwide.

  • اللغات التنمية المتعددة
  • desarrollo Multilingüe
  • développement multi- lingual
  • много языковое развитие
  • sprachliche Vielentwicklung
  • 多国语言的发展

Search and Taxonomy

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200+ Websites under the management of the IIP/Web office are now powered by the state of the art Google search technology.   Behind the simple yet magical search box, maintaining search services for each of these Websites is like running a mini orchestra.

Constant coordination is required among the content management/search team, the content owners, the site administrators and the product vendor.  Many perspectives are taken into account in order to effectively support the world of dynamic content.  The recent successful story of making treaty PDFs searchable is an interesting one to share.

The Office of the Assistant Legal Adviser for Treaty Affairs serves as the principal U.S. government repository for U.S. treaties and other international agreements.   These treaties and agreements are published in PDF format.  They are browsable in a dedicated section of the State Department public Website along with HTML style landing pages.

However, as with most Web sites, the physical structure in which the treaty Web content is stored favors navigation rather than search indexing.  While the HTML pages are physically grouped together, the PDF documents reside under another huge directory inter-mixed with PDFs on other subject matters.
The search team understands that making these PDFs searchable is critical.  It is important to develop a solution that not only solve the problem at hand with minimal system impacts but is also maintainable in the long term with existing resources.

Working closely with the customer users, the site administrator and the search vendor, the team investigated 7 different approaches.  After many hours of prototyping, researching pros and cons as well as multiple long email trails, the team finally identified the best solution.  The selected implementation creatively utilized the virtual path computing concept to logically extract out all treaty PDFs.  This approach eliminates the need to physically change the existing Web link structure and therefore minimize impacts on existing system.  It also maintains the integrity of the search service architecture by setting up the process on the content server rather than force fit the search servers for one unique situation.  The PDFs are then included into the treaty search index together with all treaty HTML Web pages.  The end result is a much more powerful search tool that the public can use to search for treaty information in different formats.


DHIS2 &
DATIM

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DATIMDHIS2 is a modular web-based software package built with free and open source Java frameworks. DHIS2 is used in more than 30 countries including the United States and many locations in Africa, Asia, Latin America and the South Pacific. DHIS2 is an open source platform built using Java, the PostGresSQL database and the Linux operating system.

CTC is under contract with the Centers for Disease Control and the U.S. Department of State Office of Global AIDS Coordinator to customize DHIS2 for an application known as DATIM to meet the unique Monitoring, Evaluation and Reporting requirements of the Presidential Emergency Plan for AIDS Relief (PEPFAR). We have been working intensively with DHIS2 for the past 4 years and have deep domain expertise. CTC has been supporting the PEPFAR Program since 2010 with a variety of professional and technical services.

DHIS2 & DATIM Technical Services

  • Agile Project Management
  • Business & Requirements Analysis
  • DHIS2 Technical Architecture
  • DHIS2 Customization to meet Client Requirements (Forms, Reports, etc.)
  • User Interface & Usability
  • Data Analysis & Database and Data Warehouse Development
  • Business Intelligence & Reporting
  • Data and Content Migration
  • User Account Setup & Management
  • Rigorous Testing including User Acceptance Testing
  • User Support/Help Desk
  • DHIS2 Mentoring and Workshops
  • DHIS2 Hosting in a Secure Cloud
  • All Services provided by expert team with DHIS2 and Open Source experience

CTC & Open Source Software

In addition to DHIS2, CTC has expertise with a wide variety of Open Source Software including:

  • Operating Systems: Linux (CentOS, RedHat, Ubuntu, Debian)
  • Content Management Systems: WordPress, Drupal, WebGUI
  • Database: PostgreSQL, MySQL
  • Programming Languages: Java, JavaScript, AngularJS, React JS, Node JS, Perl, PHP, Python, CSS
  • Utilities: GitHub, Slack, Ansible, Vagrant, ELK, RT, Zabbix

CTC DHIS2/DATIM Point of Contact:
Dan Dunlap | CEO
Office Phone: (240) 547-0095
Email: ddunlap@usa-ctc.com